FILE · 04 · THE FIXER PROTOCOL
We were built by operators
for operators.
KA Concierge Services was founded in Sacramento to fill a structural gap: the operating layer between an executive assistant and a chief of staff. We are a documented, single-operator concierge model engineered for principals whose time is the constraint.
02 · DOCTRINE
The seven articles.
Every engagement is governed by the same standing protocol. It is not bespoke; it is rigorous. Bespoke happens above the protocol, not in place of it.
Single named operator. One number. One ledger.
Documented preference profile, reviewed quarterly.
Encrypted document vault with audited access.
Vetted vendor network. No public broker pipelines.
Four-minute mean response inside business hours.
Weekly operational review, delivered Friday 4pm PT.
Measurable principal time recovered. Reported, not estimated.
2019
FOUNDED · SACRAMENTO, CA
94%
YEAR-TWO RETENTION
46 MIN
AVG. PRINCIPAL TIME RECOVERED PER DAY
Engagements begin with intake, not pitch.
Initiate Intake →